Customer Support & Management
Our Relationship Doesn’t End After the Sale
We believe long-term business relationships are built on trust, service and customer satisfaction. Customers who need support through the UC India ecosystem can access the dedicated customer management platform.
Support options
How to Get Support
UC Members customer portal
For customers of the UC India ecosystem, the UC Members portal is the dedicated customer support and management platform. Access UC Members (ucmembers.com)
NextGen AI Inc. clients
For questions about a NextGen AI Inc. engagement, contact your account owner or reach us at connect@nextgenaiinc.com.
Phone
Call +91 89290 22929.
Our commitment
Our Service Commitment
- Every request captured and assigned to an owner
- Agreed response and escalation paths for client engagements
- Regular reviews of service quality and feedback
Keep exploring
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UC India Group
NextGen AI Inc. is a UC India Group company. Explore the group ecosystem: UC India / UsedOn for IT products, UCareer for jobs and UC Members for support.
Contact Us
Contact NextGen AI Inc. at B-76, Okhla Phase-2, New Delhi. Call +91 89290 22929 or request a consultation for sales outsourcing, automation or BPO.
Business Process Outsourcing (BPO)
Business process outsourcing for enquiry handling, customer support, outbound appointment operations, CRM updates, email and chat support and sales back-office.
FAQs
Frequently asked questions
Where do I get support for a UC India product or account?
Please use the UC Members portal at ucmembers.com. Available support features and account capabilities are those offered on the live portal.
How do NextGen AI Inc. clients get help?
Contact your account owner, email connect@nextgenaiinc.com or call +91 89290 22929.
Need Help? We Are Here.
Reach out and our team will route your request to the right person.